Get Help

Common issues can usually be quickly resolved with the resources below. Our contact details are at the bottom of this section if you want to get in touch! We’d be happy to help.

🔊 If you are using an iPad and you are experiencing issues with sound, please SEE THIS LINK for instant help!

Try our AI assistant for instant answers or see below for more options.

• If you are an educator using the new ReadingDoctor® Online through your school and need support, please see the ReadingDoctor® Online Community where you can access the Educator User Guide, search for answers & ask questions, read the latest information and interact with other educators using the program.

• If you are a parent using the new Home Version of ReadingDoctor® Online, you can search our FAQ / Knowledgebase for immediate answers to common questions. You can also check the Parent User Guide.

• If you purchased one of our iPad apps from the App Store, you can search our FAQ / Knowledgebase for immediate answers to common questions.

You can also tell us what you need help with by contacting us directly.