Get Help
Common issues can usually be quickly resolved with the resources below. Our contact details are at the bottom of this section if you want to get in touch and speak to a human! We’d be happy to help.
🔊 If you are using an iPad and you are experiencing issues with sound, please SEE THIS LINK for instant help!
Try our helpful AI assistant by tapping the blue chat icon at the bottom right of this page for instant answers,or see below for more options:
🏫 If you are an educator using ReadingDoctor® Online through your school
see the Educator User Guide.
check the ReadingDoctor® Online Community to search for answers & ask questions, read the latest information and interact with other educators using the program.
search our FAQ / Knowledgebase for immediate answers to common questions.
👨👧 If you are a parent using the new Home Version of ReadingDoctor® Online
see the Parent User Guide.
search our FAQ / Knowledgebase for immediate answers to common questions.
📱 If you purchased one of our iPad apps from the App Store
search our FAQ / Knowledgebase for immediate answers to common questions.